Outreach
Reviewing and sending drafts
Every draft status, what it means and what you can do with it.
When you reach out to a shortlist, every person gets a draft with a status. The status tells you whether the draft is ready, needs a look, or has gone. This page explains each one and what you can do with it. To start a batch, see Reaching out to a shortlist.
The review screen#
- The header shows the mailbox it’s sending from, how many drafts are still being written (“Writing 12 of 40”), how many are sent and how many are queued.
- On the left, everyone in the batch with their draft’s status.
- On the right, the selected draft: name, role, Leans on (the fact Haley built the email around), any problem with it, then To, Subject and the message.
The screen refreshes on its own every few seconds while drafts are being written or sent.
Every draft status#
| Status | What it means | What you can do |
|---|---|---|
| Writing… | Ladel is finding the email and Haley is writing the draft. | Wait a moment. |
| Ready | A draft to a good address, ready to approve. | Approve and next or Approve, edit, Save, Redraft, Skip. |
| Check address | The email was found, but Ladel is less sure it’s right. | Check it, then Send to this address. Or change the address, or skip. |
| Emailed recently | Someone in your firm emailed this person in the last 30 days, or has an email queued. No lookup was spent. | Skip, or Send anyway if you mean to. |
| No email | No address was found. | Type their address in To, then approve. Or skip. |
| Not written | Haley couldn’t write this one. | Press Write it for Haley to try again, or write it yourself. |
| Skipped | You left them out. Nothing will send. | Bring back. |
| Queued | Approved, waiting to send. Shows when it will go. | Undo, until it starts sending. |
| Sending… | Going out now. | Nothing; it can’t be stopped now. |
| Sent | Gone. Shows when and from which mailbox. | Nothing. It’s in your Sent folder. |
| Failed | It couldn’t be sent. | Check your Sent folder, then write to them from their profile if it isn’t there. |
Approving#
Review each email
Open each draft and press Approve and next. The next draft opens. The footer reminds you: “Open each one and approve it.”
Skim, then send all
Read any drafts you like, then press Send N ready at the bottom. Every Ready draft is queued, and you’ll see “They go a couple of minutes apart. You can undo any until it sends.”
What Send N ready leaves out
It only sends Ready drafts. Check address and Emailed recently drafts go only when you open them and send them one at a time. Drafts with no address or no message can’t be sent until you fill them in.
Approve and send only work when To, Subject and the message are all filled in.
Editing a draft#
Change what you like
Edit the address, subject or message in place.
Save
Press Save to keep your changes without approving. An address you type is saved on the shortlist, so next time nobody has to look it up.
Or redraft
Press Redraft for a fresh version from Haley. On a held-back draft such as Not written, the button reads Write it.
Undo and stop#
- Undo one email: every approved email waits 2 minutes before sending. Press Undo on a Queued draft to put it back to Ready. Once it starts sending, Ladel says Too late to undo this one.
- Stop the rest: press Stop the rest to skip everything that hasn’t started sending. You’ll see Stopped. Nothing else will send. Emails already sent stay sent.
If something goes wrong#
| Message | What to do |
|---|---|
| This address may not work. Check it first. | Look at the address. If it looks right, send it; if not, change it. |
| Type their address to send this one. | No email was found. Type it in To. |
| Write it, or ask Haley to redraft it. | The draft is empty. Write it yourself or press Write it. |
| Some of these can’t be sent: they have no address or email yet, or already went. | Fill in the missing ones, or leave them. |
| The mailbox for this outreach was disconnected. Connect it again under Integrations. | Reconnect the mailbox, then approve again. |
| Sending failed. Check your Sent folder before trying again. | Check your Sent folder first so you don’t send twice. |
| Ladel stopped while sending this. Check your Sent folder before sending it again. | The same: check Sent before you resend. |
If a mailbox reaches its daily limit, or Gmail or Outlook asks Ladel to slow down, the email waits and tries again an hour later on its own. See Sending limits and safeguards.
Questions#
Can I come back to a batch later?
Yes. While a batch is running, the shortlist shows a bar with an Open link that takes you back to the review.
Why was someone held back as Emailed recently?
Someone in your firm emailed them through Ladel in the last 30 days, or has an email to them waiting. Ladel holds them back so a candidate doesn’t hear from your firm twice. Hover their status on the shortlist to see who.