LadelDocs

Outreach

Emailing one person

Draft with Haley, edit and send a single email from a profile.

You can email anyone straight from their profile. Haley writes a short, personal first email based on the person’s own career; you edit it as much as you like and press Send. The email goes from your own mailbox. To write to a whole shortlist at once, see Reaching out to a shortlist.

Before you start#

  • Connect a mailbox. Go to Integrations and connect Gmail or Outlook. Without one, Ladel says Connect Gmail or Outlook under Integrations first. See Connecting email and calendar.
  • Find their contact details. The email buttons appear once Ladel has an address for the person. Look up the email on the profile if it is not there yet. See Finding contact details.
  • Optional: add your booking link. In Settings, add your Calendly or Google booking page. Haley ends the emails it writes with it, so people can pick a time.

Write and send an email#

  1. Open the profile and press Write email

    Below the contact details, press Write email. If the person has more than one address, pick one in To; a work address is usually best.

  2. Say what it’s about

    In What’s it about?, write a line about the role or reason, for example:

    Senior staff nurse, ICU, at a new 300-bed hospital in Kochi
    Area sales manager for our dairy brand across western UP
    CFO role at a Series C fintech, ahead of an IPO
  3. Press Draft with Haley

    Haley writes a subject and a short message. Don’t like it? Press Redraft for another go, or change the line above first.

  4. Edit

    Change anything in Subject or the message. You can also skip Haley entirely and type the email yourself in Write your message, or let Haley draft it.

  5. Pick the mailbox and send

    Check From (a dropdown if you’ve connected more than one mailbox), then press Send. You’ll see Sent to with their address, and “It’s in your Sent folder too.”

After it goes, the profile shows a line such as “Emailed 15 Oct from you@firm.in: “Your next ICU role””, so you and anyone reviewing later know it went.

How Haley writes#

Haley’s first emails are short and specific, so they read like you wrote them. Each one has:

  • A greeting with the person’s first name.
  • An opening line built on something true from their career, such as their current role or a past employer.
  • Two short sentences about why you’re writing, about 35 to 75 words in all.
  • An easy question, such as whether they’re open to a short chat.
  • Your booking link, if you’ve set one in Settings.
  • Your sign-off.

The subject is three to six words. Haley avoids clichés and flattery, and doesn’t invent numbers or facts that aren’t on the person’s record. It never names a day or time to meet unless real free times from your calendar are being offered.

Read before you send

Haley writes from what’s on record, which can be out of date. Check the opening line still holds, especially their current job, before you press Send.

Limits#

  • What’s it about? takes up to 600 characters.
  • The subject must be one line, up to 200 characters. The message can be up to 10,000 characters.
  • Each mailbox can send up to 100 emails through Ladel in any 24 hours. See Sending limits and safeguards.

After you send#

When they reply

Replies come to your own inbox. Ladel can’t read your inbox, so it doesn’t know they replied until you tell it: on the project’s shortlist, press Replied? next to them.

Book a call

On the profile, press Schedule a call to pick a free time and send an invite. See Booking calls.

Questions#

Can Haley write emails in the chat?

No. In a chat, Haley finds and ranks people. Emails are written from a profile with Write email, or for a whole shortlist with Reach out, so they’re always tied to a real person and their record.

Does drafting use a contact lookup?

Drafting doesn’t. Finding the person’s address does, the first time your firm looks them up. After that the address shows again for free for 90 days.

Sending failed. What now?

You’ll see Sending failed. Check your Sent folder before trying again. Look in your Sent folder first, so you don’t send the same email twice. See Troubleshooting.

Next#