FAQ

People search built for India. You can search 75 million Indian professionals and their companies, ask Haley to find and rank people for a role, shortlist them, find their contact details and email them from your own mailbox.

No. Ladel covers every level: interns and freshers, sales executives, supervisors, technicians, nurses, accountants, managers, heads of department and the C-suite. Ask for the title people actually hold, such as “machine operator” or “SDE 2”. See Writing good requests.

No. Sales and business development teams use the same search to find decision-makers at the companies they sell to, such as the head of procurement at manufacturers in Pune.

From information professionals or their employers have made public, and data licensed from business information providers. Contact details are fetched only when you ask. See Privacy and data.

Ladel is built around Indian companies and the people who work at them. Some of those people are based abroad, for example in Singapore, Dubai or London, and you can search by those cities too.

Ladel’s sourcing agent. Describe who you need in plain words and Haley searches, counts, ranks and shortlists for you. See What Haley does.

Not exactly: there’s no experience filter in the data. Haley counts years from the earliest job on record, and you can filter a shortlist by experience bands such as 5–10 years.

No. Skills and salaries aren’t in Ladel’s data. Describe the work instead, through titles, companies and sectors. For a detailed brief, attach a job description and Haley ranks people against it.

Yes, but not in the chat. Use Write email on a profile, or Reach out on a shortlist, and Haley drafts a personal email for each person for you to review. See Emailing one person.

No. Haley reads job descriptions you attach or paste, and searches with them, but doesn’t write them.

No. Haley never filters, ranks or guesses by gender, religion, caste, age, ethnicity, health, marital status or family.

When a follow-up could mean two things, such as “what about managers?”, Haley asks whether to add them to the current table or start a new one. Answer in a word or two.

You can just filter. The People and Companies pages have every filter, and never use a Haley message.

Yes. Press ⌘K (Ctrl+K on Windows) and paste the link, or paste it into the keyword box on the People page. See Quick search and LinkedIn links.

Yes. Old and new spellings are the same city, and a metro such as Delhi NCR includes its suburbs, like Gurugram and Noida. See Cities and metros.

Education is on record for only about 2 in 100 people. Filtering by school leaves most good matches out, so use it only when it really matters.

An email is 1 credit, a phone is 4, and both are 5. It counts whether or not anything is found. A part you never asked for costs nothing. Searching, opening profiles and shortlisting cost nothing. See Finding contact details.

No. A contact this workspace already found is free for everyone here for 90 days. The phone, if nobody has asked for it yet, is 1 credit.

No. Each person has their own monthly credits. Pro includes 600. Extra credits are 200 for ₹999, or 800 for ₹3,600, and those stay on the person who buys them.

On the 1st of each month. Unused lookups don’t carry over.

One project per role or account. It holds the chats with Haley for that role and your shortlist. See Projects.

Only the ones you share. A new project is private. On the project’s menu, Add people names who else can open it. See Projects.

In Settings, then Workspace, type their email and press Send invite. Pro holds 4 people, including you. Don’t ask them to sign up on their own: that creates a separate workspace. See Your workspace and team.

Free holds 3, Pro holds 4, and both counts include the owner. Five or more is Enterprise.

No. Ladel asks only for permission to send. It can’t read, search or delete your email, so you mark replies yourself.

No. Every email waits for you to approve it. After you approve, it waits two minutes before sending, so you can still undo it.

Up to 100 from each mailbox in any 24 hours. The rest wait until the next day. See Sending limits and safeguards.

Not yet. Press Request integration on the Integrations page and tell the team what you need.

Yes, with no card needed. See Plans and limits.

No. GST is added to the invoice at the current rate.

Open Plans. Ask for Pro, Enterprise, or a credit pack, and the team emails you back. Nothing is charged in the app. A move up takes effect at once. A move down or a cancellation takes effect at the end of the period you have paid for. To move to Free, write to contact@ladel.in.