Account
Plans and limits
What each plan includes, and what happens when you reach a limit.
Every Ladel plan searches the whole of Ladel: all 75 million people and every company, with every filter. Plans differ in how much Haley does for you each month, how many contact details you can look up, and whether you can export. This page explains each plan, each limit, and what happens when you reach one. For the latest prices, see the pricing page.
The plans#
| Plan | Price | Who it’s for |
|---|---|---|
| Free | ₹0, no card needed | Try a real search on your own brief. |
| Pro | ₹4,999 per user a month, or ₹49,990 a year (two months free) | Recruiters and sales teams who search every day. |
| Enterprise | Custom, for five people or more | A team that needs more than four people in one workspace. |
The price is per person. Pro holds up to 4 people in the workspace, including the owner. A fifth person needs Enterprise. Prices don’t include GST, which is added to the invoice at the current rate.
Your Haley messages and contact credits follow the higher of your own plan and the workspace owner’s plan. In SettingsWorkspace, both are shown when they differ.
What each plan includes#
| Free | Pro | Enterprise | |
|---|---|---|---|
| People and company search | Unlimited | Unlimited | Unlimited |
| Profiles, funding and acquisitions | Yes | Yes | Yes |
| Haley messages a month | 30 | Unlimited | Custom |
| AI outreach | Yes | Yes | Yes |
| Contact credits a month | 20 | 600 | Custom |
| CSV and Excel export | No | Unlimited | Unlimited |
| Projects and shortlists | Yes | Yes | Yes |
| People in the workspace | 3 | 4 | Custom, from five |
| Share projects in the workspace | Yes | Yes | Yes |
| Early access to new features | No | Yes | Yes |
| Invoicing | No | No | Yes |
| Support | Priority email | Named contact |
The limits, one by one#
Haley messages
Each message you send Haley counts once, however much work Haley does to answer it. Follow-ups such as “only those in Pune” or “shortlist the top 10” are messages too. Searching with filters on the People and Companies pages never uses a Haley message. A teammate’s messages do not use yours.
On Pro, the meter says Unlimited messages. If you do hit the month’s ceiling, Ladel says “You've used your Haley messages for this month.” and does not show a number. On Free it names the 30.
Contact credits
An email uses 1 credit. A phone uses 4. Looking up both uses 5. You choose email, phone or both before the lookup, and only that part is charged. A part already on file is free. Search, profiles and shortlists never use a credit. Read more in Finding contact details.
- Credits are yours. They count only the lookups you make in this workspace. They are not a shared pool.
- A lookup counts whether or not anything is found. The card says so, and names the credit that was used. A part you never asked for costs nothing.
- Anything this workspace has already found shows again for free for 90 days, for everyone here. Look up again uses a fresh credit for the part you ask for.
- The monthly allowance resets on the 1st. Unused monthly credits don’t carry over.
- Bought credits are spent after the monthly allowance, and they stay until you use them. Packs are 200 for ₹999 (₹5 a credit) and 800 for ₹3,600 (₹4.50 a credit). Ask from Plans, on the Credits tab. Nothing is charged in the app. The team emails you back.
See the count in SettingsWorkspace, under Contact credits this month, and on the profile.
Exports
Free does not include a CSV or Excel download. Pro and Enterprise do. One download holds at most 10,000 people; to export more, narrow the search and export in parts. See Exporting to CSV or Excel.
People in the workspace
Free holds 3 people, Pro holds 4, and both counts include the owner. A pending invite uses a seat. Enterprise starts at five people. See Your workspace and team.
Limits that apply on every plan
Some limits protect your mailbox or keep Ladel fast, and are the same for everyone:
| Limit | Value | Why |
|---|---|---|
| Emails from one mailbox | 100 in any 24 hours | Keeps your mailbox well under Gmail’s and Outlook’s own caps, so it isn’t flagged for spam. |
| People in one outreach batch | 1 to 100 | Keeps a batch small enough to review. |
| Contact lookups Haley does in one message | 3 | Haley looks up only people you name, never “everyone”. |
| Length of one message to Haley | 20,000 characters | Long enough for a full job description. |
| Attached file | 8 MB; the first 16,000 characters are read | Enough for any JD or intake note. |
| Search results you can page through | 10,050 people or companies | Add a filter to see the rest. |
Read more in Sending limits and safeguards.
What happens when you reach a limit#
Ladel tells you, and everything else keeps working. When your own contact credits are used up, the lookup buttons stop and the profile says so. Search, Haley, shortlists and anything this workspace already found still work. You can:
- Ask for a credit pack, or for Pro, from Plans.
- Wait for the month to reset on the 1st.
- Write to contact@ladel.in for more credits this month.
Make credits go further
Ask for the email only when that is all you need: it is 1, not 5. Before a big outreach batch, Ladel tells you how many emails it will look up. People this workspace already has an email for cost nothing, and anyone a teammate emailed in the last 30 days is held back without a lookup.
Changing plans and billing#
Nothing is charged in the app. Press Change plan in SettingsWorkspace, or open Plans. Ask, and the team emails you back to set it up. Say whether you want monthly or yearly. Yearly does not change the price of extra credits.
- A move up takes effect at once.
- A move down or a cancellation takes effect at the end of the period you’ve paid for. There is no Move to Free button in the app. Write to contact@ladel.in.
- For Enterprise, write to contact@ladel.in.
Questions#
Is the price per person or per workspace?
Per person. Each person who signs in needs their own seat. The workspace itself has a cap on how many people it holds.
Do searching and opening profiles use anything?
No. Search with filters, opening profiles, shortlisting and reviewing are free on every plan.
Does a lookup count if nothing is found?
Yes, for the part you asked for. An email that comes back empty used 1. A phone that comes back empty used 4. Ladel remembers the blank for 90 days.
Can five of us share one Pro workspace?
No. Pro holds 4 people, including the owner. Five or more is Enterprise.